Customer Support
At LCDs4Less customer support is of the utmost importance. Should you have any questions, please feel free to contact us at 1 (713) 741-7017 or email us. In addition many of your questions may be addressed at any one of the following links:
Return Merchandise Authorization Request
As per our Terms & Conditions, to return a screen the customer must first request an RMA number by sending an email to rma@lcds4less.com with the following items (bold items required):
- Your name (and company if applicable)
- Your email address & phone number
- The LCDs4Less Invoice # (and Purchase Order # if applicable)
- Any commentary you wish to add.
- For each item to return, please provide:
- Part #
- Quantity
- Serial #
- Item Description
- Reason for Return
- Please choose a shipping package:
- One way return shipping $14
- Two way exchange shipping (2-3 day) $25
- Two way exchange shipping (Overnight) $50
Within 2 business days you will either receive your RMA number or be contacted by our RMA department. Return merchandise will not be accepted without an RMA number as issued by an authorized ScreenTek associate.
After we issue an RMA # to you, please include our response email with your return, and clearly mark the RMA number on the outside of the box.
Note:
- Return merchandise must be post marked within 10 calendar days of issuance of RMA number.
- All serial numbers must be legible and match those of original shipment.
- For full details of our Return Policy please read our Terms & Conditions
- You may be subject to a restocking fee.
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